ABOUT

About Us

Carpeted stairs before and after cleaning, showing a noticeable difference.

Touch Dry Restoration was founded by Denovan Truman in November 2009.

Trained with the Institute of Inspection, Cleaning and Restoration Certification (IICRC), Denovan has built a reputation for delivering specialist carpet and fabric care services that combine advanced methods, techniques and professional equipment to achieve outstanding results.

Over the years, Touch Dry Restoration has earned its reputation as a leading specialist in the field through strong industry knowledge, a commitment to excellence, a customer-focused approach, a unique dual-system process, and advanced stain removal expertise.

Side-by-side comparison of a carpet before and after cleaning, showing significant stain removal.

Our Approach

At Touch Dry Restoration, we are always honest and realistic about the level of improvement that can be achieved in carpets, rugs and upholstery. Our aim is always to leave customers genuinely pleased with the results.

All services are carried out to the highest standard, with careful attention given to the safety of your fabrics, your home, and the wider environment.

Side-by-side comparison of a carpet before and after deep cleaning, showing dramatic stain removal.

Our Standards & Values

Clear communication is central to ensuring customer satisfaction, both before and after cleaning. As an IICRC-certified specialist with extensive experience, Denovan Truman has developed the CHAT formula—a balanced approach combining Chemistry, Heat, Agitation and Time—to achieve optimal restoration alongside efficient drying times.

Our goal is to become the most recognised, honest, dependable and trusted specialist carpet and upholstery cleaning service in South West London, Surrey and West Sussex. To achieve this, we offer a comprehensive range of services tailored to meet the needs of all clients.

Our Mission

Customer Satisfaction

Our mission at Touch Dry Restoration is to deliver the highest possible level of customer satisfaction. We aim to exceed expectations in every respect, from our friendly customer service to our thorough and professional cleaning process.

Eco-Friendly Solutions

We are committed to using eco-friendly solutions wherever possible, prioritising the safety of you, your family, and the environment. Our cleaning products are non-toxic, biodegradable, and free from harmful chemicals. We believe in playing our part in protecting the environment.

Professionalism

Whether it is Denovan or a member of the team, all technicians are dedicated to delivering the highest standard of service. You will always find Touch Dry Restoration to be friendly, professional and courteous. We take pride in our work and consistently go above and beyond to ensure complete customer satisfaction.

Excellent carpet cleaning Denovan restored my old bedroom carpet with a thorough clean at reasonable cost. The results were way beyond my expectations. Thank you!