Services

It’s important to understand that most carpets and upholstery cannot be deep cleaned effectively with just hot water extraction known as steam cleaning. In order to remove soil deeper down and to deliver consistent and longer lasting results, the following additional procedures are required:

• Pre-Vacuuming where necessary to remove dust, lint and hair.
• Pre-treatment of heavy traffic areas applied by appropriate pH pre-spray.
• Agitation of pre-treatment to drive the cleaning agents deep into the pile, releasing the dirt from the base of the fibres - where possible with machine agitation!
• Pre-treatment and agitation of marks and stains with appropriate pH neutralisation.
• Thorough Extraction (water and soil).
• Raking and re-setting of the pile – to assist with drying and presentation where required.

To get the best restorative results through deep carpet cleaning, it’s imperative that the technician follows the appropriate processes and techniques. 

When it comes to removing stains it's all about knowledge and experience using the correct chemistry, techniques and giving adequate time to let stain removers do their work. 

As a certified stain removing carpet restorer, we have spent years testing different products from different manufactures and combining chemicals to create formulas unique to Touch Dry Restoration. 

There are certain substances and situations which mean that the carpet or fabric has permanently lost its colour and therefore improvement is NOT always possible.  

Frequent examples of this is include urine stains, hair dye and fake tan on wool carpets. 

Occasionally, where a bad stain can't be removed, a bonded insert can be utilised. This is where we cut and patch a small area of carpet using matching piece of carpet as a donor.

It is our passion, knowledge and customer services that enables us to deliver exactly what our clients want and need consistently.