Carpets like new! Very satisfied with cleaning both fitted carpet and Indian handmade carpet. Have already recommended to my friends.

It is important to understand that most carpets and upholstery cannot be effectively deep cleaned using hot water extraction alone, commonly referred to as steam cleaning. To achieve the removal of deeply embedded soiling and ensure consistent, longer-lasting results, the following additional procedures are required:

• Pre-Vacuuming where necessary to remove dust, lint and hair
• Pre-treatment of heavy traffic areas using an appropriate pH-balanced pre-spray
• Agitation of the pre-treatment to drive cleaning agents deep into the pile, releasing soil from the base of the fibres—where possible using mechanical agitation
• Pre-treatment and agitation of marks and stains using appropriate pH neutralisation techniques
• Thorough hot water extraction to remove water and soil
• Raking and resetting of the pile to assist drying and improve final appearance, where required

To achieve the best restorative results through deep carpet cleaning, it is essential that the technician follows the correct processes and techniques.

When it comes to stain removal, success depends on knowledge, experience, and the correct use of chemistry, techniques, and dwell time to allow stain removers to work effectively.

As certified stain removal specialists, we have spent years testing a wide range of products from different manufacturers and combining solutions to develop formulas unique to Touch Dry Restoration.

It is important to note that certain substances and conditions can cause permanent colour loss in carpets or fabrics, meaning improvement is NOT always possible. Common examples include urine staining, hair dye, and fake tan on wool carpets.

In some cases where a stain cannot be fully removed, a bonded insert may be used. This involves carefully cutting and patching a small section of carpet using a matching donor piece.

Our passion, technical knowledge and commitment to customer service enable us to consistently deliver the best possible results for our clients.